Privacy policy

Privacy Policy

Last Updated: April 28, 2026

This website, www.runique.store, is owned and operated by Bizecho Tech (Proprietor: Sanjay Jaisingh Thakur). At Runique Store ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or make a purchase from our website.

By using this website, you consent to the practices described in this policy.

1. Information We Collect

When you visit or place an order on our website, we may collect:

  • Full name
  • Phone number and WhatsApp number
  • Email address
  • Shipping and billing address
  • Order details (products purchased, size, color, custom/personalized details, etc.)
  • Payment confirmation details (we do not store card, UPI, or net banking credentials)
  • Device and browsing information (via cookies — see Section 6)
  • Communications you send us (emails, WhatsApp messages, support requests)

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and deliver your orders
  • Send order confirmations, shipping updates, and tracking information via email/SMS/WhatsApp
  • Provide customer support and resolve disputes
  • Process returns, refunds, and replacements
  • Improve our products, website, and overall customer experience
  • Detect and prevent fraud or misuse
  • Comply with applicable legal and regulatory obligations

3. Payments

Payments on our store are processed securely through trusted third-party payment gateways. We do not store your card details, UPI PINs, or net banking credentials. All purchases on this website are billed by Bizecho Tech, which will appear on your bank or card statement.

4. Sharing of Information

We do not sell your personal information to any third party. We may share your information only when necessary with:

  • Courier and logistics partners — to fulfill and deliver your order
  • Print-on-demand partners — to produce and fulfill customized/personalized orders
  • Payment gateway providers — to process transactions securely
  • Technology and platform providers — including Shopify, which hosts our store (see Shopify's Privacy Policy)
  • Legal and regulatory authorities — when required by law or court order

All third parties we work with are required to handle your data securely and only for the purpose it was shared.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Indian law. You may request deletion of your data subject to legal retention requirements.

6. Cookies

Our website uses cookies to:

  • Improve your browsing experience
  • Remember your preferences and cart contents
  • Analyse website traffic and usage patterns

You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain website functionality.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of online data transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDPA), you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for data processing where applicable
  • Nominate a representative to exercise these rights on your behalf

To exercise any of these rights, please contact us at the details below.

9. Children's Privacy

Our website does not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will take steps to delete it.

10. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Chandigarh, India.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes constitutes your acceptance of the updated policy.

12. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy:

📧 Email: hello.runique@outlook.in 📧 CC: sanjay.thakur3@gmail.com 📞 Phone / WhatsApp: +91-9833635399

Bizecho Tech First Floor, No. 80, Civil Line, Sehdev Market, Jalandhar, Punjab — 144001, India GST No.: 03AXMPT7365C1Z9